Meal Plan Policies

Deadlines

• All deadlines are non-negotiable. Every student must abide by the deadlines set forth by Northeastern University. There are no exceptions unless a student is withdrawn or takes a medical leave of absence through the University, or their meal plan required status changes.
• Changes to meal plans can be made through the Meal Plan Online portal through the Student Hub within the designated deadline dates. Adjustments and cancellations will be effective at the time of the change.
• Meal plan required students may not alter their meal plan after the term deadline.
• Non-required students may add a meal plan at any time. Please note there is no proration, and selections made after the deadline cannot be altered.
• Nonrefundable Community Meal Plans cannot be dropped or reduced once purchased.

Refunds

• Refunds may be available for students who receive a change of meal plan requirement status, or take an approved leave or withdrawal from the University.
• Refunds are issued at the discretion of the University and will be based on status date and usage. Access to meals incur a daily rate regardless of usage, and Dining Dollars are based on usage.
• Meal plans are not pro-rated. Plans changed will be refunded in full for the old plan and a new full charge for the new plan will  be applied. Meals used on the old plan will be reflected in the starting balance of the new plan. Exceeding meals or Dining Dollars allocated to your new plan prior to changing may result in additional charges above posted rates.
• Refunds for meal plans will be issued back to the Student Account at Student Financial Services and will first apply to any balance owed to the University. For accounts paid in full, refunds will be issued back to the student at the discretion of Student Financial Services.

Requirements

• First-year students, including rising second-years during Summer 1 who live in University Housing are subject to minimum meal plan requirements and must be enrolled in a Traditional Meal Plan.
• Continuing students (second-year and above) living in meal plan required housing are subject to minimum meal plan requirements and must be enrolled in a Traditional Meal Plan.
• Community meal plans do not satisfy requirements for a student living in meal plan required housing.

Meal Plan Usage

• You may only use your meal plan for yourself. Guest Meal Swipes are included with Traditional Meal Plans and can be used on a plan-holder’s guest, or on the plan-holder if they run out of meals.
• Traditional Meal Plans are term-based meal plans with a fixed number of meal swipes available to use across the term. They include Dining Dollars and Guest Meals. Unused meal swipes expire at the end of the term. Meal swipes may be donated to Swipe2Care.
• Community Meal Plans are meal plans valid throughout the full year (Fall through Summer 2). They include a set number of meal swipes, but may be added to at any time. Bonus Bucks may be bundled with Community Meal Plans. Guest Meals are not included.
• Three meals per day may be used at Outtakes in Boston (10 points per meal).
• Three meals per day may be used at the Market at 60 Belvidere in Boston ($14 value per meal).
• Meal swipes may be used up to three times per meal period per day at each residential dining location.

Dining Dollars

• Dining Dollars are a declining balance account included with a Traditional Meal Plan and can be used at any food-service location on or off-campus which accepts Dining Dollars. Dining Dollars expire at the end of each term and cannot be purchased individually.
• Dining Dollars may only be used for food-related purchases.
• You may use Dining Dollars to enter the dining center at the door rate.
• Once the allotted Dining Dollars are used, you cannot add money to the Dining Dollars account. Husky Dollars may be used to supplement.
• For students with multiple stored-value accounts on their Husky Cards, charges will be applied to accounts in the order in which they expire.
• Any discrepancies with Dining Dollar payments should be handled with the manager of the establishment or via the GrubHub mobile app under the Support.

Bonus Bucks

• Bonus Bucks are an opt-in declining balance account that can be bundled with a Community Meal Plan at a discounted rate. Bonus Bucks can be used at any food-service location on or off-campus as well as for retail services. Bonus Bucks expire annually at the end of the Summer 2 semester.
• Bonus Bucks may be used at any location or for any service which accepts Husky Card payments.
• Bonus Bucks may be added to with the purchase of a minimum Community Meal Plan bundle.
• For students with multiple stored-value accounts on their Husky Cards, charges will be applied to accounts in the order in which they expire.
• Any discrepancies with Bonus Bucks payments should be handled with the manager of the establishment or via the GrubHub mobile app under the Support.

Accommodations

• Dining locations strive to suit every student’s needs. All food allergies and special food requests should be disclosed to a Northeastern Dining Administrator prior to each term. Please contact the campus Registered Dietician Gabby Cabacab at g.cabacab@northeastern.edu for questions or concerns regarding menus, allergies, or for information on navigating resources.
• Medical concerns regarding dining and meal plan requirements must be registered through the Disability Access Services in Boston or Oakland for review. Religious concerns must be submitted to the Center for Spirituality, Dialogue, & Service for review. Please note: Husky Card Services cannot alter meal plan requirements.