Report a Lost/Stolen Card

• Husky Card Office
  4 Speare Commons (Boston) 617.373.8740
  Sage Hall 137 (Oakland) 510.430.2128
  Hours: Monday through Friday 8:30 AM to 4:30 PM local time
• On the Boston Campus
  Visit Northeastern University Police Department at Renaissance Park Suite 160, (ring buzzer at side entrance on Columbus Ave across from Renaissance Park Garage lobby, call non-emergency dispatch if needed at 617.373.2121 if needed).
  Visit Facilities in the Gainsborough Garage (enter under overhang by gas pump).
  Hours: Replacement cards printed 24/7 when Husky Card Services is closed
• On the Oakland Campus
  Visit Public Safety in CPM113 or call 510.430.5555
  Hours: Replacement cards printed when Husky Card Services is closed

If your Husky Card is lost/stolen:

• Once your lost or stolen Husky Card is replaced, the old card is permanently unavailable for use and cannot be reactivated at any time.
• There is a $25 nonrefundable fee to replace a lost Husky Cards. Charges are applied directly to the Student Account prior to the next billing statement. In-person payments are not accepted. This fee may be waived if your card is stolen, and a police report or case number in writing from the agency of record is emailed to huskycard@northeastern.edu. 
• If your Husky Card is broken, you may exchange the card for a new one free of charge provided you submit your broken card at the time you request the replacement card. Submitting the broken card at a later time will not entitle you to a reversal of prior card-replacement charges.
• If you feel your card has been used unjustly and funds are missing from your account, you must open a police report with NUPD before any reconciliation can take place. You may review account balances and transactions in Husky Card Preferences.