Report a Lost/Stolen Card
Report your card lost through the Husky Card Preferences link under the “Resources” tab on your Student Hub. Once your card is replaced, you must mark your card as found to activate the new card. Replacement Husky Cards can be obtained at the following locations:
- Husky Card Office
4 Speare Commons (Boston) 617.373.8740
Sage Hall 137 (Oakland) 510.430.2128
Hours: Monday through Friday 8:30 AM to 4:30 PM local time - On the Boston Campus
Visit Northeastern University Police Department at Columbus Place: 716 Columbus Ave, Suite 100.
Visit Facilities in the Gainsborough Garage (enter under overhang by gas pump).
Hours: Replacement cards printed 24/7 when Husky Card Services is closed - On the Oakland Campus
Visit Public Safety in CPM113 or call 510.430.5555
Hours: Replacement cards printed when Husky Card Services is closed
If your Husky Card is lost/stolen:
- Once your lost or stolen Husky Card is replaced, the old card is permanently unavailable for use and cannot be reactivated at any time.
- There is a $25 nonrefundable fee to replace a lost Husky Cards. Charges are applied directly to the Student Account prior to the next billing statement. In-person payments are not accepted. This fee may be waived if your card is stolen, and a police report or case number in writing from the agency of record is emailed to huskycard@northeastern.edu.
- If your card is found on/around campus and is returned to Husky Card Services, you will be contacted via email to pick your card up from our office. Husky Card Services does not collect any other lost/found property.
- If your Husky Card is broken, you may exchange the card for a new one free of charge provided you submit your broken card at the time you request the replacement card. Submitting the broken card at a later time will not entitle you to a reversal of prior card-replacement charges.
- If you feel your card has been used unjustly and funds are missing from your account, you must open a police report with NUPD before any reconciliation can take place. You may review account balances and transactions in Husky Card Preferences.
CONNECT WITH US!
Boston
4 Speare Commons - Lower Level
Mon-Fri 8:30 AM — 4:30 PM
617.373.8740 (EST)
huskycard@northeastern.edu
mealplan@northeastern.edu
Oakland
107 Sage Hall
Mon-Fri 8:30 AM — 5:30 PM
510.430.2128 (PST)
oaklandhuskycard@northeastern.edu
mealplan@northeastern.edu